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Property Management

For property managers

Smoke alarm servicing across your portfolio.

Coordinate smoke alarm servicing within 30 days before a new tenancy or renewed tenancy starts, with written reports and follow-up work for managed properties in Townsville and on Magnetic Island. We can quote surrounding areas by job request.

Technician testing a smoke alarm

Property management servicing

Choose the rate that applies to the owner’s managed properties.

Pricing note: Prices shown are subject to business-to-business approval. We will confirm eligibility and pricing before booking.

STANDARD PROPERTY

$120 inc GST / property

Smoke alarm testing and cleaning ahead of a new or renewed tenancy, with a written report for each enrolled property.

MULTI-PROPERTY OWNER

$88 inc GST / property

For an owner with two or more managed properties enrolled in the subscription.

What the pre-tenancy visit covers

01 · Review

We check alarm locations, condition and manufacture dates.

02 · Test

We clean and test alarms as applicable and check interconnection.

03 · Report

We provide a written report with photo documentation and note faulty, missing or expired alarms.

04 · Follow up

Required replacements and upgrades are quoted separately before work proceeds.

We schedule servicing within 30 days before the start of a new or renewed tenancy, as required in Queensland. Attendance during the subscription period and additional visits follow the subscription terms and property instructions. Subscription billing is annual at the start of each property’s anniversary month.

What happens after you send a work order

Entry notice

We email a Form 9 entry notice with every booking, or post it when no email address has been supplied.

SMS updates

Booking confirmations and reminders help keep everyone informed of the appointment.

Photo reporting

Reports include photos of the alarms inspected and any issues identified.

⚡ Safety switch testing

Optional add-on to a smoke alarm visit. Queensland rental homes must have a safety switch installed. The Electrical Safety Office recommends testing safety switches every three months. Ask us to include a test when booking; any fault or further electrical work can be advised separately.

Read Queensland safety switch guidance

Agent Portal

Property managers can use our Agent Portal to view booking and job progress, property history, and available compliance reports and invoices in one place.

Ask our team about Agent Portal access when sending your work order.

Send us a work order

Please include the new lease start date or lease renewal date on every work order. We do not receive these dates automatically. We need the commencement date to schedule testing and cleaning within the required 30 days before the tenancy starts or renews.

Also include the property address, access arrangements, owner approval limit, invoicing details and any known alarm faults. If the date changes, please let us know promptly so we can adjust the booking.

EMAIL A WORK ORDER